Last Updated: [12-09-2024]
Introduction
Welcome to Basic Foods ("we", "our", "us"). We are committed to protecting your privacy and ensuring the security of your business information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our mobile application ("App"). By using our App, you agree to the practices described in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
- Business Information: Company name, business address, contact information, and other relevant details provided during registration.
- User Information: Names, email addresses, phone numbers, and job titles of individuals who access or use the App on behalf of your business.
- Transaction Data: Details of purchases and orders made through the App, including payment information (processed by a third-party payment provider).
- Usage Data: Information about how you use the App, such as IP addresses, device identifiers, and browsing activities.
- Technical Data: Information about your device and connection, including operating system, mobile network information, and the App version.
2. How We Use Your Information
We use the collected information for various purposes, including:
- Providing Services: To process transactions, fulfill orders, and manage your account.
- Improving the App: To enhance functionality, usability, and customer experience based on user feedback and usage patterns.
- Communication: To send you important updates, notifications, and promotional materials related to the App. You may opt-out of marketing communications at any time.
- Security: To detect, prevent, and address technical issues, fraud, or other unauthorized activities.
- Compliance: To comply with legal obligations and resolve disputes.
3. Data Sharing and Disclosure
We may share your information under the following circumstances:
- Service Providers: With third-party vendors who assist us in operating the App, processing transactions, and providing customer support. These service providers are contractually obligated to protect your data and use it only for the intended purposes.
- Business Transfers: In connection with a merger, acquisition, or sale of assets, where your data may be transferred as part of the business transition.
- Legal Requirements: If required by law, regulation, or legal process, or to protect our rights, property, or safety, and that of our users or others.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.
6. User Rights and Choices
As a B2B user, you have certain rights regarding your data:
- Access and Correction: You may request access to and correction of your information by contacting us.
- Data Deletion: You may request the deletion of your information, subject to legal and contractual obligations.
- Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in the emails or by contacting us directly.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website or within the App. Your continued use of the App after such changes constitutes your acceptance of the revised policy.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
[Basic Foods]
Address: 19 Nipper Rd, Mountain Ridge, New Germany, 3610, South Africa
Email: sales@basicfoods.co.za
Phone: 0123456789